Where can I pick up my order?
We are located at Elmsdale Design & Print at 601 Highway 2 in Elmsdale, NS & we're open Mon to Fri from 9:00 to 5:00.
Do you have a retail store to shop for patterns? 
This is an online shop so all of our patterns are printed after they are ordered. Since there is nothing pre-printed, please wait for notification that your order is ready for pick up before coming to the store.

How long does it take to print my order?
Normally it takes from 1 to 3 days to print, pack & get orders ready for pick up or shipping but since we're closed on weekends its a bit longer then. We'll notify you as soon as your order is ready.

What types of vinyl do you sell?
Based on our years in the print industry we only sell quality name brand products. We currently sell Oracal permanent gloss vinyl, Siser heat transfer vinyl & Styletech glitter holographic vinyl.

How long will the printing last?
We print our patterns on a Roland commercial printer that is rated for 5 years on the permanent vinyl outdoors, 50 washes on the heat transfer vinyl & 3 years outdoors for glitter holographic vinyl. Proper care makes it last even longer.

What shipping options do you offer?
The top courier companies show you all their rates to choose from if you want it to arrive quickly & we also have postal service if you're not in a rush & would like a cheaper option.

Is the heat transfer vinyl safe for kids clothes?
Yes, we only use heat transfer vinyl that is CPSIA Certified safe for babies so we know it's safe for everyone. We use Siser color print transfer vinyl to print our heat transfer patterns which has this safety certification.